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Seek & Go Tours — Riviera Maya

Tours, excursions, and airport transfers for Sandos Caracol and Playacar guests. Xcaret parks, Mayan ruins, cenotes, snorkeling, sunset sailing, and private transportation from Playa del Carmen.

Riviera Maya Tours & Excursions

For guests at Sandos Caracol and Sandos Playacar

You’re staying in the heart of the Riviera Maya — one of the most adventure-rich destinations in the world. The Seek & Go desk in your resort lobby can book any of these experiences, or reach them directly via WhatsApp at +52 984 152 4671.

Everything below includes round-trip transportation from your resort, guides, and equipment. Just show up.


Xcaret Parks

The Xcaret Group operates the best eco-parks in Mexico. All are within 30–60 minutes of your resort.

Xcaret — The flagship. Underground rivers, snorkeling, wildlife, butterfly pavilion, and the famous “Mexico Espectacular” evening show with 300+ performers. A full day easily.

Xel-Há — The natural water park. An all-inclusive snorkeling paradise in a massive inlet where freshwater meets the Caribbean. Unlimited food and drinks included. Bring nothing but your swimsuit.

Xplor — Adventure park with the best zip-line circuit in Mexico (14 lines, some over a mile long), amphibious vehicles through jungle and caves, underground river rafting. High adrenaline.

Xplor Fuego — Same as Xplor, but at night with torches and fire. A completely different vibe.

Xenotes — Visit four different types of cenotes in one day: rappel into a cavern cenote, zip-line into an open cenote, kayak a semi-open cenote, and swim an ancient cenote. Small groups, jungle picnic lunch included.

Xenses — Sensory park with optical illusions, underground rivers, mud baths, and zip-lines. Great for families, less intense than Xplor.

Xoximilco — Floating party on colorful Mexican gondolas (trajineras) with mariachi, tequila, and traditional food. Evening event only.

Which Xcaret park is right for you? → Read our comparison guide


Mayan Ruins

The Yucatán has more accessible Mayan archaeological sites than anywhere else. Three are essential:

Chichén Itzá — One of the New Seven Wonders of the World. The Pyramid of Kukulcán is iconic, but the entire site is massive: the Great Ball Court, Temple of Warriors, Sacred Cenote. About 2.5 hours from Playa del Carmen. Seek & Go offers Xichén Classic (with cenote swim) and Xichén Deluxe (with lunch at a colonial hacienda in Valladolid).

Tulum — The only major Mayan ruins overlooking the Caribbean Sea. Smaller than Chichén Itzá but the setting is unbeatable — ancient temples on cliffs above turquoise water. Just 45 minutes south of Playa del Carmen. Often combined with Xel-Há or cenote visits.

Cobá — Deep in the jungle, less crowded than Tulum or Chichén Itzá. You can still climb the main pyramid (Nohoch Mul) — 120 steps to a view over endless jungle canopy. Rent a bike or hire a bike-taxi to cover the spread-out site.


Water Adventures

Snorkel Xtreme — Guided reef snorkeling covering multiple sites on the Mesoamerican Barrier Reef — the second largest in the world.

Luxury Sunset Sailing — Catamaran cruise with open bar as the sun sets over the Caribbean.


Isla Mujeres

The small island off the coast of Cancun is reachable by catamaran tour or by taking a ferry from Puerto Juárez. Day trips include snorkeling, beach club access, and downtown exploration.

Need a ride to the ferry port? Seek & Go transfer from Playa del Carmen to Puerto Juárez: from $150 USD one-way.


Airport Transfers

Two airports serve the Riviera Maya. Seek & Go operates private branded vans from both.

From Cancún International Airport (CUN)

RouteTypeCapacityPrice (USD)
CUN → Playa del CarmenOne-wayUp to 10 pax$122–$220
CUN → Playa del CarmenRound-tripUp to 10 pax$244–$418
CUN → Playa del CarmenOne-wayUp to 16 pax$220
CUN → Playa del CarmenRound-tripUp to 16 pax$418

From New Tulum International Airport (TQO)

RouteTypeCapacityPrice (USD)
TQO → Playa del CarmenOne-wayUp to 10 pax$285
TQO → Playa del CarmenRound-tripUp to 10 pax$540
TQO → Playa del CarmenOne-wayUp to 16 pax$485
TQO → Playa del CarmenRound-tripUp to 16 pax$921

See all transfer routes, inter-city rides, and airport comparison →

New Tulum Airport — everything you need to know →


Quick Price Reference

ExcursionFrom Playa del Carmen (USD)
Xcaret Basicfrom $158
Xcaret Plusfrom $190
Xplorfrom $175
Xplor Fuegofrom $155
Xel-Háfrom $155
Xenotesfrom $150
Xensesfrom $105
Xoximilcofrom $145
Chichén Itzá (Classic)from $150
Chichén Itzá (Deluxe)from $170
Tulum Adventurefrom $139
Snorkel Xtremefrom $129
Sunset Sailingfrom $109

Prices are reference rates and may vary by season. Confirm current pricing directly with Seek & Go.


Book Through Seek & Go

Seek & Go is the official Sandos in-house tour agency. Their desk is in your resort lobby at both Sandos Playacar and Sandos Caracol.

WhatsApp: +52 984 152 4671 Phone: 8734400 ext 10164 Email: info@seekandgo.mx Website: seekandgo.mx

Office: Plaza las Palmas Local B29 y B30, MZ02 LT2-03 SM36, Benito Juárez, Cancún, QR, CP 77505

Booking through Seek & Go means resort pickup, bilingual guides, and on-site support if anything changes. Royal Elite vacation club members receive discounted pricing on all excursions and transfers.


← Back to Seek & Go Overview | Cancún Tours | Los Cabos Tours →

Interested in Tours?

Contact Seek & Go directly or visit the desk in your resort lobby.

855-804-8381