Cancún Airport Transfer Guide — Your Options, Compared

You just landed at Cancún International Airport (CUN). You’ve cleared customs, grabbed your bags, and walked into the arrivals hall. Now what?

This is the most common question from first-time visitors to the Riviera Maya, and it’s a legitimate one. CUN can be overwhelming — the moment you exit, you’re approached by shuttle operators, taxi drivers, and yes, people trying to sell you things that have nothing to do with transportation.

Your SandosPromo promotional package includes a one-way airport transfer to the resort. You land, clear immigration and customs, walk out of the terminal, and someone is standing there with a sign with your name on it. They take your bags, put you in a vehicle, and drive you to your resort. That part is handled.

The return transfer is not included. This guide covers everything you need to know for both airports — what to expect at immigration, how to avoid the sales pitches, drive times to each resort, and your options for getting back to the airport when your trip is over.

Landing at Cancun International Airport (CUN) and need to get to your Sandos resort? Here’s everything you need to know about the transfer that’s included with your promotional package — and your options for the return trip.

What’s Included with Your Package

Your promotional reservation includes one-way airport-to-hotel transportation. This means:

• ✅ Pickup at Cancun Airport on arrival day
• ✅ Transportation directly to your resort
• ✅ Air-conditioned vehicle
• ✅ No cost beyond your package price

What’s NOT included: